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Shipping & Returns

These Terms of Use are effective March 1, 2023

1. Purpose
The terms and conditions ("Terms") for micillic.com apply to the purchase, subscription and sale of products and services through https://www.micillic.com (the "Site") and other online platforms and electronic services maintained by Micillic Lda. PLEASE READ THESE TERMS BEFORE PLACING AN ORDER ONLINE OR USING THIS SITE IN ANY OTHER WAY. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MICILLIC LDA.

By using the micillic.com Site or sharing with us any personal information including through the process of placing an order online you agree that you have read and understood the terms of this Agreement and you agree to be bound by the terms of this Agreement as if you had signed this Agreement. You also accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement.

We may modify these Terms from time to time at our sole discretion. You are responsible for staying informed of any changes and are expected to revisit this page from time to time, as revised versions will be binding on you. Your continued use of this Site will constitute your acceptance of and agreement to any changes to the Terms. By placing an order for products or services from this Site, you affirm that you are of legal age to enter into this agreement, and you accept and are bound by these terms and conditions. 

If you do not agree to these Terms, you must not access or use the Site.

2. Intended Audience
The Site is intended for users age eighteen (18) and older. The Site is not targeted at or intended to be used by anyone under the age of 18. You must be 18 years or older to use this Site. If you use the Site, you are affirming that you are at least 18 years old.

3. Not Healthcare Advice
The Site content is for informational purposes only. WE MAKE NO MEDICAL CLAIMS AS TO THE BENEFITS OF ANY PRODUCTS, SERVICES, OR CONTENT PRESENTED, OFFERED OR REPRESENTED IN ANY WAY AND NO CONTENT IS INTENDED TO PRESCRIBE OR BE TAKEN AS MEDICAL ADVICE.

The products and claims made about specific products on or through the Site have not been evaluated by the United States Food and Drug Administration (FDA) and are not approved to diagnose, treat, cure or prevent disease.

Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

The information on the Site is not intended for treatment, diagnostic purposes or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only.

The Site does not recommend self-management of health issues. The content on the Site does not intend to give patients the information they need to diagnose and treat any disease. Contact your healthcare professional promptly should you have any health related questions. Never ignore advice from your healthcare provider based upon information you may have read on the Site. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements.

We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services, or other material on the Site. While we strive to keep the information on the Site accurate, complete, and up-to-date, we do not give any assurances, and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

WE ARE NOT RESPONSIBLE FOR ANY ADVERSE REACTION FROM USING THE PRODUCTS OR TO ANY INGREDIENT CONTAINED IN THE PRODUCTS. PLEASE CHECK THE LIST OF INGREDIENTS FOR ANY KNOWN SENSITIVITIES OR ALLERGIES YOU HAVE. PURCHASERS SHOULD CONTACT SUPPORT BEFORE BUYING IF PURCHASER HAS ANY QUESTIONS. IF YOU HAVE A SENSITIVITY OR ALLERGY TO ANY INGREDIENT(S) IDENTIFIED DO NOT USE THE PRODUCT. WHEN IN DOUBT PLEASE CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER.

4. Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us and we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. It is your responsibility to ascertain and comply with all applicable local, state, federal, and international laws regarding the receipt, possession, use, and sale of any item purchased from this Site. When ordering from the Site you are responsible for assuring the product can be lawfully imported into your country. Customers are the importers of record and must comply with all laws and regulations of the destination country. Cerenovex reserves the right to prohibit purchases of any merchandise to resellers. Resellers are defined as a company or an individual that purchases goods with the intention of selling them rather than using them.

Cerenovex does not support sales tax exemption requests for businesses or resellers.

5. Prices and Payment Terms.
(a) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices (i) do not include taxes in the United States and (ii) do include taxes in other countries. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

(b) Terms of payment are within our sole discretion. Payment terms and accepted payment methods are displayed on our Site. We reserve the right to change our terms of payment or accepted payment methods from time to time and without notice. You represent and warrant that (i) the credit card information you supply is true, correct and complete, (ii) you are duly authorized to use such credit card or payment platform for the purchase, (iii) charges incurred by you will be honored by your credit card company or the relevant payment platform, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. 6. Shipments; We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. We do not guarantee that we can ship to any specific address. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments or for non-delivery.

7. Returns and Refunds.
Our full returns policy can be found at cerenovex.com/pages/shipping-returns, which are deemed incorporated into these Terms.

8. Subscription Services
Some of the services offered by Cerenovex are subscription-based services. When you open a subscription-based account, you hereby agree to pay all charges to your account, including any applicable taxes, in accordance with billing terms in effect at the time the fee or charge becomes payable. Cerenovex reserves the right to change the amount of, or basis for determining, any fees or charges for Services we provide, and to institute new fees, charges or terms effective upon notice to subscribers.

For subscription services, your subscription will be automatically renewed and your credit card will be automatically charged, depending upon the billing terms for your account, for as long as you remain a Subscriber. You agree that Cerenovex will not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged.
Your right to use the Service or a specific product is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Agreement and all Cerenovex obligations hereunder. You are required to pay any amounts still owed to us at the time your account is suspended or terminated.

Cerenovex offers monthly subscription plans. If you select a Monthly plan, you can cancel at any time through your online account. In the event that you elect to terminate your Cerenovex subscription, please follow the instructions in your customer portal. In case of further correspondence, email hello@cerenovex.com.

If you have any questions regarding your orders of subscriptions, you may email hello@cerenovex.com.

BY SUBSCRIBING THROUGH OUR SITE, YOU AUTHORIZE YOUR PAYMENT METHOD ON FILE TO BE CHARGED ON THE SAME DAY OF THE MONTH THAT YOU INITIATED YOUR SUBSCRIPTION AT OUR THEN-CURRENT PRICE PLUS APPLICABLE TAXES. YOUR PAYMENT METHOD ON FILE WILL BE CHARGED AT THE BEGINNING OF ANY SUBSEQUENT SUBSCRIPTION PERIOD UNTIL YOU CANCEL. WE WILL NOTIFY YOU BEFORE OUR CURRENT BASE PRICE SUBSCRIPTION CHANGES. THE MONTHLY COST WILL VARY DEPENDING ON THE TYPE AND NUMBER OF ITEMS YOU ADD TO THE BASE SUBSCRIPTION.

9. Limitation of Liability/Warranty and Disclaimers.
Except where otherwise inapplicable or prohibited by law you expressly understand and agree that under no circumstances will Cerenovex, its officers, employees, directors, services providers, suppliers, agents or other representatives (collectively, “Cerenovex Parties”) be liable for indirect, special, incidental, or consequential damages. This includes without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services, or any other indirect, special, incidental, or consequential damages. This applies regardless of the manner in which damages are caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability) or otherwise resulting from (1) the use of, or the inability to use, the Site; (2) the use of, or the inability to use, items purchased on the website; or (3) the cost of procurement of substitute services or items. In no event will Cerenovex’s total liability to you for all damages, losses, or causes of action exceed the amount you have paid Cerenovex in the last six (6) months, or if greater, one hundred dollars ($100).

Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you or be enforceable with respect to you, and if you are a user from such jurisdictions, the foregoing sections titled “disclaimer of warranties” and “limitation of liability” are intended to be only as broad as is permitted under the laws of such jurisdiction. If any portion of these sections is held to be invalid under the laws of such jurisdiction, the invalidity of such portion will not affect the validity of the remaining portions of the applicable sections. If you are dissatisfied with your use of this website, with these terms, your sole and exclusive remedy is to discontinue use of the service.

To the fullest extent permitted by law: (a) all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site, the content on or accessed through this Site, or the purchase of goods from us; and (b) we will not be liable for any damage, loss or expenses, indirect losses, lost profits or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site, the content on or accessed through this Site, or the purchase of goods from us.

Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included, but to the fullest extent permitted by law our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of such goods;  (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again.

These Terms do not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot lawfully be excluded. No provision of these Terms is intended to exclude, restrict or modify any rights you may have under applicable laws.

10. Goods Not for Resale or Export.
Unless explicitly agreed otherwise in writing with Micillic Lda, you represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export.

11. Privacy.
We respect your privacy and are committed to protecting it. Our Privacy Policy, located at .micillic.com/pages/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. The Privacy Policy is considered part of the Terms of this Site.

12. International Orders.
Cerenovex may not directly sell certain products in any jurisdiction other than the United States of America, as these products may not be approved for sale in other jurisdictions. While Cerenovex may choose to accept orders for the purchase of its products from non-U.S. residents, the acceptance of such orders and the sale of such products will be subject to the following conditions:

(a) You agree that the purchase of any Cerenovex products by you, as a non-U.S. resident, shall be (i) ex works Cerenovex's facilities or representative facilities in the United States per Incoterms 2010, with all title risk and loss in the products passing to you in the United States; and (ii) for your own personal use only and not for further resale or distribution in any manner;

(b) You hereby expressly authorize and direct Cerenovex to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose; and

(c) You are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from Cerenovex’s facilities in the United States to your foreign shipping address.

13. Copyrights.
The copyright in all material provided on the Site is held by the Micillic Lda, its affiliates, or by the original creator of the material. The contents of the Site may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the express permission of the Company or the copyright owner, except that you may copy, download or print the materials on the Site for personal use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without the Company’s permission, “mirror” any material contained on the Site or any other server. You shall not copy, use, modify, transmit, distribute, reverse engineer, or in anyway exploit copyrighted material. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from the Site, including but not limited to customer identities. Use of any software available for downloading from the Site is governed by the terms of the applicable license agreement accompanying or included with the software. All trademarks, service marks, and trade names in the Site are the marks of the respective owner(s), and any unauthorized use thereof is strictly prohibited. Any unauthorized use of any material contained on the Site may violate copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

For the avoidance of doubt, and notwithstanding anything to the contrary set out in these Terms, all copyright, trademarks, trade names and other intellectual property of Micillic Lda is, and at all times remains, the property of Micillic Lda, and nothing in these Terms is intended to imply otherwise.

14. Linked Websites and Applications/Stores.
The Site may provide links or references to other websites or applications originating from other companies, individuals or organizations. However, the materials that can be accessed from such websites or applications are not maintained by us and we are not responsible for the contents thereof and we shall not be liable for any damages or injury arising from that content. Any reference to a linked website or application or any specific third-party product or service by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.

15. Force Majeure.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

16. Governing Law and Jurisdiction.
All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of Portugal.

17. Dispute Resolution and Binding Arbitration.
(a) OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

(b) Where you have any claim or dispute as to anything covered by these Terms, before taking any such claim or dispute before any court you agree to first refer such claim or dispute to the arbitration of a single arbitrator agreed upon by the parties, or where agreement cannot be reached, a single arbitrator appointed by the President for the time being of the New Zealand Law Society (or their representative) and the arbitration will be governed by the New Zealand Arbitration Act 1996. However, nothing in this clause will prevent any party from taking immediate steps to seek interlocutory relief before an appropriate court.

(c) The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

(d) If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

18. Assignment.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

19. No Waivers.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Micillic Lda.

20. No Third-Party Beneficiaries.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

21. Notices.
(a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b) To Us. To give us notice under these Terms, you must contact us by email to hello@cerenovex.com.

22. Severability.
If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

23. Entire Agreement.
Our order confirmation, these Terms and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms. NOTE: From time to time promotional terms may apply. Please refer to this page for these.

24. Protection of Intellectual Property Rights and License
You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of using or placing an order via the Website, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Athletic Greens’ or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.
Product Shipping
We offer free USPS First Class shipping on every order. We only ship within the USA.

Product Returns and Refunds
Please remember that it can take 30 to 60 days to modulate the biota in your gut and start feeling the positive effects of Cerenovex. For optimal results, avoid ingesting inflammatory foods such as wheat and sugars. We are dedicated to your satisfaction and health improvement.

If, for any reason, you are not satisfied with your purchase, you may request a refund under the following conditions:

Eligibility:
  • We only accept returns of sealed bottles. Opened or used bottles cannot be returned due to health and safety concerns.
  • Customers can return sealed bottles within 30 days of the purchase date for a refund, after deducting shipping and handling fees.
  • The refund is only valid for purchases made through www.micillic.com or one of its subsidiary websites. If you purchase through another retailer, please contact that retailer for their return policy.

Return and Refund Process:
  • To initiate a return or refund, please contact us at hello@cerenovex.com. Please include your name, order number, and the reason for requesting a refund.
  • Our friendly customer service team will help you at every step of the way with detailed instructions.
  • Inspection and Approval: Upon receiving your return, we will inspect the item(s) and process your refund if the return is approved.
  • Refund Deductions: Refunds will be deducted for shipping and handling fees and will be issued to your original method of payment.
Purchases and Subscription Plans
How Subscriptions Work
Subscriptions are automatically renewed according to your selected delivery interval, and the products will be automatically delivered by the shop after each successful renewal. For example, if you started a monthly subscription, the system will automatically charge your credit card each month. You will get the products to your doorstep each month, without the need to place the order by yourself!
The 2-month, 3-month, and 6-month treatment options are monthly-billed subscription plans. For example, if you started a 3-month treatment plan, you will receive one bottle of Cerenovex per month for 3 months, one at a time, and your credit card will be charged each month. After 75 days, the system will automatically process your renewal to ensure your new supply arrives before the previous one runs out.
To understand all of the conditions about your subscription, please see our Terms of Service and the Cerenovex product page.

Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time you want in the customer portal, except when specifically prohibited as part of special offers the company may run from time to time. The customer portal can be accessed through the link you received in the email that was sent to you when you placed your initial subscription order with us.
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How can I skip or reschedule a charge? You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription? Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed? If the subscription can't be renewed because a payment can't be processed, you will receive an email with a link where you can safely update your payment method.

Can I return unused products after I cancel my subscription? Please refer to the Returns and Refunds Policy for detailed information.

Contact Us
For any questions regarding our products, the returns and refunds policy, or your subscription, please contact our customer support team for assistance. We are here to ensure that your experience with Cerenovex is positive and beneficial. Thank you for choosing Cerenovex for your health and well-being. We are committed to providing you with high-quality products and excellent customer service. For any other issues, please contact us at hello@cerenovex.com.

Privacy Policy

This Privacy Policy explains how Micillic collects, uses, shares, and protects personal information, and the privacy rights and choices we offer, in connection with our websites, online services, and products and services (collectively, our “Services”).

Personal Information We Collect
Information you provide to us. Personal information you may provide to us includes:
  • Contact details, such as your first and last name, organization name, email and mailing addresses, and phone number.
  • Account data, such as the username and password that you may use to establish an online account with us.
  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
  • Order and purchase history, including your interactions with our checkout page.
  • Payment details, such as your payment card number, bank account number and shipping address. We rely on payment providers, such as Stripe, to process payments and we do not have access to payment card numbers.
  • Subscriber survey data, including the information you provide when you fill out surveys, and recordings of video or voice chats with our marketing team.
  • Marketing data, sƒuch as your preferences for receiving our marketing communications and details about your engagement with them.

Third party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
  • Data providers, such as information services, data co-ops, and data licensors.
  • Public sources, such as social media platforms.
  • Marketing partners, such as companies that have entered into joint marketing relationships with us.

Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with our websites, online services and our communications, such as:
  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to our websites, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and similar technologies. Our Services may use the following technologies:
  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
  • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser, in connection with specific applications.

Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How We Use Personal Information We use personal information for the following purposes:

Service delivery. We use personal information to perform our contractual obligation under our terms of use, including to:

  • Provide, operate and improve our Services and our business;
  • Process your payments and complete transactions with you; and
  • Communicate with you about our Services, including by sending announcements, updates, security alerts, and support and administrative messages.

Improve, monitor, personalize, and protect our Services. It is in our legitimate business interests to improve and keep our services safe for our users, which includes:
  • Understanding your needs and interests, and personalizing your experience with the Services and our communications;
  • Engaging in surveys and recording our video and audio chats with consumers;
  • Troubleshooting, testing and research to keep the services secure; and Investigating and protecting against fraudulent, harmful, unauthorized or illegal activity.

Research and development. We may use personal information for research and development purposes in our legitimate business interests, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.

Marketing and advertising. We, our service providers, and our third party advertising partners may collect and use personal information for the following marketing and advertising purposes:
  • Direct marketing. We may send you Cerenovex-related direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Opt-out of marketing section.
  • Interest-based advertising. We may engage third party advertising companies and social media companies to display ads on our websites and other online services. These companies may use cookies and similar technologies to collect information about your interactions (including the data described in the “Automatic data collection” section) over time across our Services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to them or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the “Your Choices” section below. 

Except where consent is required, we undertake such marketing and advertising on the basis of our legitimate business interest. Where we seek your consent, you may withdraw your consent at any time. 

Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including:
  • Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims);
  • Audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • Enforce the terms and conditions that govern our Services;
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

How We Share Personal Information
We may share personal information with:

Affiliates. Within Cerenovex for purposes consistent with this Privacy Policy

Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).

Payment processors. When you make a purchase at Cerenovex, your payment card information is collected and processed directly by our payment processors, such as Stripe. We do not record or maintain payment card or bank account details. These payment processors may use your payment data in accordance with their privacy policies. Stripe’s privacy policy is available at https://stripe.com/privacy.

Facebook and other Social Networking Services. You may be given the option to access or register for the Services through the use of your user name and passwords provided by Facebook and other social networking sites (each, an “SNS”), or otherwise have the option to connect an SNS account. By doing so, you authorize us to access and store information from the SNS -- including, without limitation, your name, email address(es), date of birth, gender, current city, profile picture and URL -- and to use and disclose it in accordance with this Privacy Policy. To control what information is shared with us, please check your privacy settings on each SNS and make changes as appropriate.

Third parties. Third parties, such as advertising companies, data providers and data co-ops, such as Oracle and Epsilon, for interest-based advertising and other marketing purposes, including those third parties’ own purposes. To learn how to opt-out, please see the “Privacy Rights and Choices” section below.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Cerenovex (including, in connection with a bankruptcy or similar proceedings).

Google reCAPTCHA. In order to protect our website and other features, we use Google reCAPTCHA provided by Google Inc. (“reCAPTCHA”) for all United States visitors. We employ reCAPTCHA to check whether data is entered into our forms by a person or by an automated program, script or bot. reCAPTCHA analyzes the behavior of the person entering the data using various features. This analysis starts automatically as soon as the website is accessed. For analysis, reCAPTCHA evaluates various information (e.g., IP address, browser type, settings, and plugins, URL of the referring website, time spent on the respective website, mouse movements, input characteristics of the data entry, including speed, sequence and selection of inputs, etc.). The data collected during the analysis is forwarded to a Google server, where it is stored and evaluated. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. For more information about reCAPTCHA, please visit: https://www.google.com/recaptcha. 

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties or the public on or through our Services, that information can be seen, collected and used by others. We are not responsible for any use of such information by others.

Privacy Rights and Choices
Account choices. If you have a Cerenovex account, you can review and update certain account information by logging into your account. Registered users may also contact us to request deletion of their account and certain personal information.

Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the emails you receive from us. You may continue to receive service-related and other non-marketing emails. 

Personal information requests. We also offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to personal information:
  • Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
  • Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
  • Opt out of the sale of personal information, and opt out of the processing and sharing of your personal information for targeted advertising. To ask us to refrain from sharing your information with third parties to provide you with offers and promotions, or for targeted advertising purposes, please click here.
  • Correction of personal information that is inaccurate or out of date.
  • Deletion of personal information that we no longer need to provide the services or for other lawful purposes.
  • Additional rights, such as to object to and request that we restrict our use of personal information.
  • To make a request, please write to us as provided in the “How to Contact Us” section below. We may ask for specific information from you to help us confirm your identity. You are entitled to exercise the rights described above free from discrimination.
Depending on your jurisdiction, you may designate an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws.

In addition, you can limit the use of tracking technologies, such as cookies, by following the instructions in the “Online tracking opt-out” section below.

Limits on your choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “Contact Us” section below.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit www.allaboutdnt.com.

Online tracking opt-out. There are a number of ways to limit the tracking of your online activity and collection of device data through automated means, which we have summarized below:
  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
  • Platform opt outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
  • Updating your SNS settings. To stop sharing your information with Facebook and other SNS with whom Cerenovex permits you to connect your account, please modify your privacy settings on those platforms.
  • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

Other Sites and Services
Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of personal information.

International Data Transfer
You may provide personal information directly to our website in the United States. We may also transfer personal information from Europe to our affiliates and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. For more information about how we transfer personal information internationally, please contact us as set out in the “How to Contact Us” section below.

Privacy Shield Framework
Cerenovex complies with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit www.privacyshield.gov.

Cerenovex may transfer personal information to third parties as described in this Privacy Policy. Cerenovex maintains contracts with its third-party service providers restricting their access, use, and disclosure of personal information in compliance with our Privacy Shield obligations. Cerenovex may be liable if these third parties fail to meet those obligations and we are responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Cerenovex commits to resolving complaints about our collection or use of personal information. European individuals with inquiries or complaints regarding our Privacy Policy should first contact Cerenovex at hello@cerenovex.com. Cerenovex has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please visit www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you. If neither Cerenovex nor JAMS resolves your complaint, you may have the ability to engage in binding arbitration through the Privacy Shield Panel. Additional information on the arbitration process is available on the Privacy Shield website at www.privacyshield.gov.

Cerenovex may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. The Federal Trade Commission has jurisdiction over Cerenovex's compliance with the Privacy Shield. Cerenovex's commitments under the Privacy Principles are subject to the investigatory and enforcement powers of the Federal Trade Commission.

Children
Our Services are not intended for use by children under 16 years of age. If we learn that we have collected personal information through our Services from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it.

Retention of Personal Information
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our websites and online services. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through our Services. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of our Services after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Information on this site is provided for informational purposes only. It is not meant to substitute for medical advice from your physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Carefully read all product documentation. If you have or suspect that you have a medical problem, promptly contact your regular health care provider.

© 2024 Cerenovex

Website Terms of Use and Conditions of Sale

These Terms of Use are effective March 1, 2023

1. Purpose
The terms and conditions ("Terms") for cerenovex.com apply to the purchase, subscription and sale of products and services through https://www.cerenovex.com (the "Site") and other online platforms and electronic services maintained by Micillic Lda. PLEASE READ THESE TERMS BEFORE PLACING AN ORDER ONLINE OR USING THIS SITE IN ANY OTHER WAY. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MICILLIC LDA.

By using the Cerenovex.com Site or sharing with us any personal information including through the process of placing an order online you agree that you have read and understood the terms of this Agreement and you agree to be bound by the terms of this Agreement as if you had signed this Agreement. You also accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement.

We may modify these Terms from time to time at our sole discretion. You are responsible for staying informed of any changes and are expected to revisit this page from time to time, as revised versions will be binding on you. Your continued use of this Site will constitute your acceptance of and agreement to any changes to the Terms. By placing an order for products or services from this Site, you affirm that you are of legal age to enter into this agreement, and you accept and are bound by these terms and conditions. 

If you do not agree to these Terms, you must not access or use the Site.

2. Intended Audience
The Site is intended for users age eighteen (18) and older. The Site is not targeted at or intended to be used by anyone under the age of 18. You must be 18 years or older to use this Site. If you use the Site, you are affirming that you are at least 18 years old.

3. Not Healthcare Advice
The Site content is for informational purposes only. WE MAKE NO MEDICAL CLAIMS AS TO THE BENEFITS OF ANY PRODUCTS, SERVICES, OR CONTENT PRESENTED, OFFERED OR REPRESENTED IN ANY WAY AND NO CONTENT IS INTENDED TO PRESCRIBE OR BE TAKEN AS MEDICAL ADVICE.

The products and claims made about specific products on or through the Site have not been evaluated by the United States Food and Drug Administration (FDA) and are not approved to diagnose, treat, cure or prevent disease.

Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

The information on the Site is not intended for treatment, diagnostic purposes or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only.

The Site does not recommend self-management of health issues. The content on the Site does not intend to give patients the information they need to diagnose and treat any disease. Contact your healthcare professional promptly should you have any health related questions. Never ignore advice from your healthcare provider based upon information you may have read on the Site. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements.

We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services, or other material on the Site. While we strive to keep the information on the Site accurate, complete, and up-to-date, we do not give any assurances, and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

WE ARE NOT RESPONSIBLE FOR ANY ADVERSE REACTION FROM USING THE PRODUCTS OR TO ANY INGREDIENT CONTAINED IN THE PRODUCTS. PLEASE CHECK THE LIST OF INGREDIENTS FOR ANY KNOWN SENSITIVITIES OR ALLERGIES YOU HAVE. PURCHASERS SHOULD CONTACT SUPPORT BEFORE BUYING IF PURCHASER HAS ANY QUESTIONS. IF YOU HAVE A SENSITIVITY OR ALLERGY TO ANY INGREDIENT(S) IDENTIFIED DO NOT USE THE PRODUCT. WHEN IN DOUBT PLEASE CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER.

4. Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us and we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. It is your responsibility to ascertain and comply with all applicable local, state, federal, and international laws regarding the receipt, possession, use, and sale of any item purchased from this Site. When ordering from the Site you are responsible for assuring the product can be lawfully imported into your country. Customers are the importers of record and must comply with all laws and regulations of the destination country. Cerenovex reserves the right to prohibit purchases of any merchandise to resellers. Resellers are defined as a company or an individual that purchases goods with the intention of selling them rather than using them.

Cerenovex does not support sales tax exemption requests for businesses or resellers.

5. Prices and Payment Terms.
(a) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices (i) do not include taxes in the United States and (ii) do include taxes in other countries. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

(b) Terms of payment are within our sole discretion. Payment terms and accepted payment methods are displayed on our Site. We reserve the right to change our terms of payment or accepted payment methods from time to time and without notice. You represent and warrant that (i) the credit card information you supply is true, correct and complete, (ii) you are duly authorized to use such credit card or payment platform for the purchase, (iii) charges incurred by you will be honored by your credit card company or the relevant payment platform, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. 6. Shipments; We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. We do not guarantee that we can ship to any specific address. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments or for non-delivery.

7. Returns and Refunds.
Our full returns policy can be found at cerenovex.com/pages/shipping-returns, which are deemed incorporated into these Terms.

8. Subscription Services
Some of the services offered by Cerenovex are subscription-based services. When you open a subscription-based account, you hereby agree to pay all charges to your account, including any applicable taxes, in accordance with billing terms in effect at the time the fee or charge becomes payable. Cerenovex reserves the right to change the amount of, or basis for determining, any fees or charges for Services we provide, and to institute new fees, charges or terms effective upon notice to subscribers.

For subscription services, your subscription will be automatically renewed and your credit card will be automatically charged, depending upon the billing terms for your account, for as long as you remain a Subscriber. You agree that Cerenovex will not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged.
Your right to use the Service or a specific product is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Agreement and all Cerenovex obligations hereunder. You are required to pay any amounts still owed to us at the time your account is suspended or terminated.

Cerenovex offers monthly subscription plans. If you select a Monthly plan, you can cancel at any time through your online account. In the event that you elect to terminate your Cerenovex subscription, please follow the instructions in your customer portal. In case of further correspondence, email hello@cerenovex.com.

If you have any questions regarding your orders of subscriptions, you may email hello@cerenovex.com.

BY SUBSCRIBING THROUGH OUR SITE, YOU AUTHORIZE YOUR PAYMENT METHOD ON FILE TO BE CHARGED ON THE SAME DAY OF THE MONTH THAT YOU INITIATED YOUR SUBSCRIPTION AT OUR THEN-CURRENT PRICE PLUS APPLICABLE TAXES. YOUR PAYMENT METHOD ON FILE WILL BE CHARGED AT THE BEGINNING OF ANY SUBSEQUENT SUBSCRIPTION PERIOD UNTIL YOU CANCEL. WE WILL NOTIFY YOU BEFORE OUR CURRENT BASE PRICE SUBSCRIPTION CHANGES. THE MONTHLY COST WILL VARY DEPENDING ON THE TYPE AND NUMBER OF ITEMS YOU ADD TO THE BASE SUBSCRIPTION.

9. Limitation of Liability/Warranty and Disclaimers.
Except where otherwise inapplicable or prohibited by law you expressly understand and agree that under no circumstances will Cerenovex, its officers, employees, directors, services providers, suppliers, agents or other representatives (collectively, “Cerenovex Parties”) be liable for indirect, special, incidental, or consequential damages. This includes without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services, or any other indirect, special, incidental, or consequential damages. This applies regardless of the manner in which damages are caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability) or otherwise resulting from (1) the use of, or the inability to use, the Site; (2) the use of, or the inability to use, items purchased on the website; or (3) the cost of procurement of substitute services or items. In no event will Cerenovex’s total liability to you for all damages, losses, or causes of action exceed the amount you have paid Cerenovex in the last six (6) months, or if greater, one hundred dollars ($100).

Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you or be enforceable with respect to you, and if you are a user from such jurisdictions, the foregoing sections titled “disclaimer of warranties” and “limitation of liability” are intended to be only as broad as is permitted under the laws of such jurisdiction. If any portion of these sections is held to be invalid under the laws of such jurisdiction, the invalidity of such portion will not affect the validity of the remaining portions of the applicable sections. If you are dissatisfied with your use of this website, with these terms, your sole and exclusive remedy is to discontinue use of the service.

To the fullest extent permitted by law: (a) all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site, the content on or accessed through this Site, or the purchase of goods from us; and (b) we will not be liable for any damage, loss or expenses, indirect losses, lost profits or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site, the content on or accessed through this Site, or the purchase of goods from us.

Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included, but to the fullest extent permitted by law our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of such goods;  (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again.

These Terms do not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot lawfully be excluded. No provision of these Terms is intended to exclude, restrict or modify any rights you may have under applicable laws.

10. Goods Not for Resale or Export.
Unless explicitly agreed otherwise in writing with Micillic Lda, you represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export.

11. Privacy.
We respect your privacy and are committed to protecting it. Our Privacy Policy, located at .cerenovex.com/pages/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. The Privacy Policy is considered part of the Terms of this Site.

12. International Orders.
Cerenovex may not directly sell certain products in any jurisdiction other than the United States of America, as these products may not be approved for sale in other jurisdictions. While Cerenovex may choose to accept orders for the purchase of its products from non-U.S. residents, the acceptance of such orders and the sale of such products will be subject to the following conditions:

(a) You agree that the purchase of any Cerenovex products by you, as a non-U.S. resident, shall be (i) ex works Cerenovex's facilities or representative facilities in the United States per Incoterms 2010, with all title risk and loss in the products passing to you in the United States; and (ii) for your own personal use only and not for further resale or distribution in any manner;

(b) You hereby expressly authorize and direct Cerenovex to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose; and

(c) You are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from Cerenovex’s facilities in the United States to your foreign shipping address.

13. Copyrights.
The copyright in all material provided on the Site is held by the Micillic Lda, its affiliates, or by the original creator of the material. The contents of the Site may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the express permission of the Company or the copyright owner, except that you may copy, download or print the materials on the Site for personal use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without the Company’s permission, “mirror” any material contained on the Site or any other server. You shall not copy, use, modify, transmit, distribute, reverse engineer, or in anyway exploit copyrighted material. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from the Site, including but not limited to customer identities. Use of any software available for downloading from the Site is governed by the terms of the applicable license agreement accompanying or included with the software. All trademarks, service marks, and trade names in the Site are the marks of the respective owner(s), and any unauthorized use thereof is strictly prohibited. Any unauthorized use of any material contained on the Site may violate copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

For the avoidance of doubt, and notwithstanding anything to the contrary set out in these Terms, all copyright, trademarks, trade names and other intellectual property of Micillic Lda is, and at all times remains, the property of Micillic Lda, and nothing in these Terms is intended to imply otherwise.

14. Linked Websites and Applications/Stores.
The Site may provide links or references to other websites or applications originating from other companies, individuals or organizations. However, the materials that can be accessed from such websites or applications are not maintained by us and we are not responsible for the contents thereof and we shall not be liable for any damages or injury arising from that content. Any reference to a linked website or application or any specific third-party product or service by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.

15. Force Majeure.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

16. Governing Law and Jurisdiction.
All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of Portugal.

17. Dispute Resolution and Binding Arbitration.
(a) OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

(b) Where you have any claim or dispute as to anything covered by these Terms, before taking any such claim or dispute before any court you agree to first refer such claim or dispute to the arbitration of a single arbitrator agreed upon by the parties, or where agreement cannot be reached, a single arbitrator appointed by the President for the time being of the New Zealand Law Society (or their representative) and the arbitration will be governed by the New Zealand Arbitration Act 1996. However, nothing in this clause will prevent any party from taking immediate steps to seek interlocutory relief before an appropriate court.

(c) The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

(d) If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

18. Assignment.
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

19. No Waivers.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Micillic Lda.

20. No Third-Party Beneficiaries.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

21. Notices.
(a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b) To Us. To give us notice under these Terms, you must contact us by email to hello@cerenovex.com.

22. Severability.
If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

23. Entire Agreement.
Our order confirmation, these Terms and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms. NOTE: From time to time promotional terms may apply. Please refer to this page for these.

24. Protection of Intellectual Property Rights and License
You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of using or placing an order via the Website, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Athletic Greens’ or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.
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These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.

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Sítio oficial do PRR: https://recuperarportugal.gov.pt/  

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